What if my package gets lost or arrives damaged?Updated 16 days ago

Peace of Mind with Every Delivery

We know how important it is for your order to arrive safely. While rare, sometimes packages can be damaged, lost during shipping, or even stolen after delivery.

That's why we offer optional package protection through Redo for a small fee at checkout. This way, if your order experiences any of these issues, you're covered!

Here's how it works:

• Hassle-Free Claims:  If your package is lost, damaged, or stolen, simply file a claim directly with Redo. Their process is quick and easy, and in most cases, you'll receive a refund within 24 hours!
• Get Started Easily:  You can file a claim online by clicking "Start a Claim"

Want to Decline? No Problem!

You can choose to decline package protection. However, please note that you would then be responsible for filing a claim directly with the shipping carrier for any lost, damaged, or stolen packages.

We recommend package protection for peace of mind, but the choice is always yours!